Monday, November 29, 1999

Allison to expand network of distributors

News posted by www.newsinfoline.com

Allison Transmission announced expansion of its direct dealer network globally with a significant addition to the Indian market. This strategic announcement will further expand Allison's capability by increasing their customer support reach within their given territories.In India, high demand for Allison automatic transmissions, particularly in off-highway dump trucks and buses, has prompted Allison to seek a direct presence.Allison has therefore appointed three direct dealers in India, Trident Services Ltd, assuming responsibility for the South Maharashtra territory with primary office in Pune, Trans Repower Engineering Services India Pvt Ltd covering the state of Karnataka with main offices in Bangalore, and Hyderabad-based Vignesh Equipments and Construction Pvt. Ltd. supporting customers in the state of Andhra Pradesh."Allison Transmission maintains a strong presence in the Indian off-highway segment and the upgrading of the road transport infrastructure and government stimulus packages means the demand for automatic transmissions is growing in the on-highway segment as well," says Ram Amarnath, managing director of Allison Transmission India Pvt. Ltd."We felt the need to bring onboard customer support partners who have excellent knowledge of our products and the market to ensure that our customers experience Allison's unrivalled quality, reliability, durability and superior after sale support."OEMs and truck owners and operators around the world increasingly recognise the superiority of Allison's engineering, service and product reliability. Our 2009 network expansion reflects the growing demand for automatic transmissions worldwide and proves Allison's full commitment to customer service," says Thomas D. Eifert, executive director of Allison customer support."The criteria for becoming an Allison channel partner are rigorous, and many who seek to become an authorised Allison distributor simply do not meet our high standards," continues Dennis J. Breedlove, director of Allison global channel development."Each of the companies that has been appointed as Allison distributors and dealers over the past year is the best-of-the-best. Solid financials, the ability to carry required parts and component inventories and a willingness to involve employees and technicians in Allison training programs are all mandatory. Above all, a commitment to customer satisfaction is paramount," Breedlove adds.Allison Transmission has also appointed new global dealers including CICA Co. Limited - in Vietnam; Yantai Jereh Group serving China; and Dae Kwang covering the Seoul metropolitan area in Korea. In Australia, Heavy Automatics and Transdiesel Australia Pty Limited have been appointed. Also, Auto-Mecánica, a part of the Transdiesel SL group, will serve new and existing customers in North East Spain; Mecanique Hydraulique Services will focus on French customers in Dijon and Lyon; Randon Nordeste has been appointed to cover the state of Bahia in Brazil; and Rodacar has been added in Uraguay.Allison entered Vietnam this year offering sales and service support to the local market via CICA Co. Limited, a company already supplying the construction, mining industries, transportation and communications industries. As the provider of genuine service parts for heavy duty equipment such as Renault Trucks, Atlas Copco blasthole drills and Ingersoll-Rand compressors, CICA is strategically located to serve all Vietnamese territory from its Hanoi office and three regional branches.In China, Yantai Jereh Group became the country's second distributor. Boasting a heritage in the manufacture and repair of specialised oilfield equipment, the company has expertise in the maintenance of mining and special industrial equipment, providing engineering services for oil exploration as well as selling mechanical and electrical products, heavy trucks, tractors and trailers.In response to a rapid increase in sales of the Allison Torqmatic® Series transmissions supplied into buses in the Seoul metropolitan area, Allison has appointed Dae Kwang as a new authorised service dealer. Dae Kwang has operated a service parts business for the city bus market for 20 years and brings valuable knowledge of and strong relationships with bus fleets. Dae Kwang is also Hyundai's official service parts dealer for its commercial vehicles.

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