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Quippo-WTTIL, a 51:49 joint venture between the tower arm of Tata Teleservices and Srei group's Quippo, on Thursday said it has outsourced its managed services to technology giant IBM under a multi-million dollar contract. Though the exact size of the deal was not disclosed, under the arrangement IBM will provide comprehensive technical support to overhaul Quippo-WTTIL's IT infrastructure system which will include managing the hardware, mailing and infrastructure management software applications.Quippo-WTTIL which is the largest independent tower company manages over 38,000 telecom towers and plans to roll out nearly 25,000-30,000 additional towers in the next two years.Quippo-WTTIL chief operating officer Arun Kapur said, "With customer centric focus and innovation, it was crucial for us to blend the IT requirements with our business objectives, especially in today's competitive environment. With this agreement, our aim is not just to have an IT partner but an enabler of growth that can help us enhance our operational efficiencies which will, in turn benefit our operator partners. We chose to work with IBM because their world-class IT products and solutions will help us further enhance our competencies that can be leveraged for future growth.""Mobile telephony is growing tremendously all over the world especially in growth markets such as India, and communication service providers are choosing IBM to help deliver next generation services to keep pace with market shift and customer demand," IBM director-integrated technology services (India & South Asia) , Neeraj Sharma said.Sharma further said, "IBM's comprehensive solution for Quippo-WTTIL will help synchronize the recently merged company's everyday business needs from e-mail to help desk support enabling Quippo-WTTIL to maximise efficiency and continue to lead the telecom tower space throughout India.""Mobile telephony is growing tremendously all over the world especially in growth markets such as India, and communication service providers are choosing IBM to help deliver next generation services to keep pace with market shift and customer demand," IBM India/South Asia director-integrated Technology Services, Neeraj Sharma said.A statement issued by the company said that QUIPPO-WTTIL has by far the highest tenancy of over 2 tenants per tower and is the strongest player in neutral host shared in-Building communication solutions (IBS) with installations already completed at most of the major airports.
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